This is a "shout-out" to Melanie...you have redefined what I formerly called customer service. You tracked down the prized bezel set tennis necklace with a fervor to match my own. You found two that you thought I would like, then followed up with phone conversations, photos, and texts until you felt I was satisfied. Delivery was prompt, even in the midst of the northeastern blizzard. Then, you even checked as a follow-up to my satisfaction. If anyone is considering dealing with shoppingbadger.com, you will not regret it; it's so refreshing to experience sincere, enthusiastic customer service.
- Lesa S., Feb-12-2013
"I ordered the 6mm cz bezel solitaire necklace on Sat., and it arrived in 2 days. It is gorgeous, even better than the photos. SB’s service is impeccable.....fast, wonderful packaging, and even sends a friendly note of appreciation. SB should teach classes on how to provide exemplary customer service to the other internet vendors . Can’t wait to shop with SB again. I really appreciate SB providing me such a pleasurable internet shopping experience. This caliber of service is a rare occurence when dealing with other internet sites. A word to the wise is sufficient......buy from SB.
Thanks so much for such a pleasurable experience while shopping on the internet.......a rare occurrence, indeed!"
- Jane H., May-3-2011
"I am not sure if I am e-mailing to the correct place, but I just wanted to say THANK YOU! My order was exactly what I wanted and the personal note inside thanking me for the order was amazing. I will most certainly recommend you to my friends.
Thanks again for such awesome service.
Your HAPPIEST customer,
Jennifer"
- Jennifer, February-23-2011
"I searched online for days for a cat necklace for our 17 year old grandaughter who loves cats.. I finally chose the above from your website. I received it today. I couldn't have been more pleased. It is just as pictured but even more beautiful in actuality. I give it "5 stars". It was very important to me to have the jewelry pouch, gift box and ribbon included.
Also, I would like to mention the fact that the photos of the item by itself and especially on the model are VERY helpful.
Thank you for a pleasant shopping experience."
- Eleanor, February-5-2011
"I just received my Angel Wing, which I ordered on Sat. and received on Mon!. What can I say....I just love it! It is sooooo beautiful and I will be wearing it proudly!! Thank you, thank you, THANK YOU!!"
- Donna, January-10-2011
"I just wanted you to know how delighted I was with my package. It (the box) was so beautifully wrapped, beautiful blue ribbon, tucked inside a velvet little bag. My Star of David necklace is exactly like the one I lost.
Originally I purchased it in a shop in Frederick, MD. I wore it all the time. Somehow the silver chain it was on got discolored, so I took the star off the necklace and placed in a little zip lock bag. In the meantime I had the chain cleaned. Came home, took the Star of David out of the bag, ( I left in the car) came in the house and somehow, somewhere, perhaps absent- mindedly put the star down and the rest is history. I had searched for over a month.
I was heart broken. I went back to the store and they were not able to get another one. Finally I decided to do a search on line and there you were! Thank you, thank you, thank you. Not only did you have my star, I appreciated the little hand written note you included on the packing slip Tim. A kindness that you don't see very often. It truly says something about your character, the quality of your merchandise and your committment to your customers.
It was a pleasure to do business with you. Please feel free to post my comments on your site.
Wishing you and your staff a wonderful holiday season surrounded by those you hold most dear and a very happy, healthy and prosperous New Year as well."
- Dianne, December-1-2010
"I just wanted to let you know that I love the Sterling Silver Infinity Necklace that I ordered and received. It is a gift that I bought for my mother that I know she will love. I will definitely look to you for other gift ideas in the future. And much appreciation for the personalized thank you on the receipt. It meant a lot!"
- Mary, November-19-2010
"Bought this dragonfly necklace for a friend and loved it! Was very impressed with how it looked and very pleased with the price and how quickly I received it. You won’t be disappointed. :) "
- Missfit, October-28-2010
"The horseshoe necklace I purchased was Better than I expected. I wear it every day! Excellent quality! I get complimented all of the time. Shipping was very fast. Packaging is elegant. Communication is excellent! I will definitely return to purchase more for myself as well as gifts for friends and family! Highly recommend! "
- Ronda, September-5-2010
"About a month ago, I started looking for my diamond necklace that I think my child dropped down the bathroom sink. Haven't found it around the house....then my husband noticed it was missing and got upset. So, I found a lot of 2 and 3 carat size of this necklace, but not one that looked small enough to be REAL. This solitaire necklace looks the part. I hope it fools my husband. Fast shipping, less than 2 days."
- Jane, August-27-2010
"I just purchased this solitaire necklace. All I can say is WOW! it blew me away. The quality is great for the price. It is a necklace I have always wanted, and with this price! I will purchase from you again! The shipping was wonderful! Fast and free. LOVE LOVE LOVE..... Great Company!"
"I had already bought this pearl necklace in yellow gold and loved it so much that I needed it white gold. The service was wonderful."
- Caren, May-3-2010
"I am so pleased with my purchase. Super fast free delivery. I ordered these on Monday and received them the next day!!. I actually bought 3 of these solitaire necklaces to wear all together 1 inch apart. I bought one in 15 inch one in 16 inch and using the extender to make one in 17 inch. Looks awesome. If you are looking to duplicate the necklace Giada wears, this is it!!"
- Sue, April-27-2010
"The flower and leaf bracelet I received (as a gift from my daughter and son in law) from ShoppingBadger was absolutely beautiful. It shipped very quickly and was packaged beautifully. There were extra added nice touches such as a lovely pouch (to hold the bracelet), and a beautiful bow on the box. I would not hesitate to buy from ShoppingBadger in the future, they have quality merchandise at very reasonable prices."
- Linda, March-16-2010
"This pearl necklace was everything that I wanted it to be and the shipping was excellent. I would order from you all again in a heart beat. Thanks"
- Caren B., March-15-2010
"I just wanted to let you know. I'm very impressed with the dragonfly necklace. And even more impressed with how quickly I recieved it!! I will definitely remember you in the future. Again, thanks for donating!"
- Vivian H., March-8-2010
"I was looking for this bone face pendant. Happy you have it and FREE shipping as well. Guess I hit the jackpot. Easy quick transaction and I can use PayPal too, PLUS I can help Alex's Lemonade Stand. Whats not to like?!!! Glad I found ShoppingBadger!"
- Carol B., Feb-28-2010
"We had a very positive shopping experience with ShoppingBadger.com! The sterling silver puffed heart necklace was delivered promptly. I will definitely shop there again!"
- Patricia N., Feb-20-2010
"I received my fleur de lis necklace and it is beautiful! Thanks so very much for the very fast shipping and wonderful item."
- Susan S., Feb-18-2010
"Omg!!! Omg!!! Wow, i can not believe you are doing this for me. I really appreciate it... Thanks so much for this. I know this was not your fault, but you are still doing something nice for me... One more time, thanks and trust me that i will never forget that I met a person who is not just working for a company, but also put himself in a customer's position. Not many people are like that."
- Fredy, Feb-15-2010
"Loved the merchandise. Will shop again!"
- Janis, Feb-9-2010
"Very easy purchase and good merchandise. I took a chance and was very pleased with my horseshoe necklace."
- Karen, Feb-9-2010
"Beautiful infinity necklace and I was very pleased with the company, service, and the charity aspect of the company. I will be recommending this company to others."
- Cindi, Dec-31-2009
"I bought this snowflake necklace for my mom for Christmas. It came in one day, standard shipping. It is beautiful!! Made well. I want one myself."
"I have been very impressed with the way my shopping online was handled. It was quick and simple. I will continue to shop with ShoppingBadger, it is now my favorite jewelry store!"
- Kimberly, Dec-2-2009
"I thought ShoppingBadger was fantastic! Their pictures and description of the product were great, the price was excellent, and the shipping was quick. The earrings I bought were beautiful and very nicely packaged. I was very pleased with my purchase and my experience with ShoppingBadger!"
- Valerie, Nov-18-2009
"ShoppingBadger offered a good product (smokey topaz & citrine necklace) at a good price, and had great shipping options. I would order from these folks again without a second thought."
- Jeremy, Nov-18-2009
"I had a very positive experience with ShoppingBadger. I found a necklace I had been looking for over a period of months at all kinds of stores...and then discovered that there was even free shipping on this site! The delivery was extremely quick, and I was very happy with my purchase. There was one small discrepancy between what I thought they had said on their website and what I received (having to do with an extender clasp), but when I emailed their help department, I experienced possibly the strongest asset of this company -- truly taking their customer service commitment seriously. I received an apology email back within a day, an entirely new necklace sent to me the next for no extra charge, and saw that the wording on the website was updated and clarified within hours! This is a company that seems to know what business they are in, and are excelling at it. I will definitely plan on shopping here in the future!"
- Kathryn , Oct-7-2009
"Hi James - thank you for your quick response, and amazing service. Yes, having the 16 inch as well would be wonderful. This can be sent to the same shipping address.
My only desire at this point is that ShoppingBadger carried more inventory --- you guys really do take care of your customers, I would love to order more (and more often) from you! Thanks again!"
- Lauren, Sept-20-2009
"I was very pleased with my purchase. The price was reasonable and they shipped it very quickly. It turned out to be a very beautiful necklace. Nice craftsmanship!"
- Jennifer, Aug-28-2009
"I received the necklace today. THANK YOU sooo much. I love it!! Thank you for addressing this issue. I will definitely be a return customer.
Thanks again!"
- Tina, Aug-25-2009
"Extremely rapid shipping (from one coast to the other!! Had items in a couple of days - I was thrilled to be able to wear one of the items for a special occasion that I had not anticipated receiving it in time for!!!) Very pleased with quality of items and will absolutely shop here again. I really liked the videos of the items which allowed me to see views of the jewelry in many different angles. I purchased the bezeled solitaire cz necklace in a 15 inch length and I love how it hits just below the base of my neck just below the little dip. Many 16 inch necklaces are just a bit longer than I prefer for a solitaire, so this length was perfect. The necklace actually looks just perfect with my real Tiffany earrings! :) I have worn it every day (with my real diamond earrings) since I received it!"
